Shipping Policy for UKCALIPACKS.co.uk

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Effective Date: 23/3/25

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1. Processing Time

• Orders are processed within 3 business days, excluding weekends and public holidays.

• Orders placed after 5pm will be processed the next business day.

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2. Shipping Methods & Delivery Time We offer the following shipping options:

• Standard Shipping: Estimated delivery within 3-5 business days.

• Express Shipping: Estimated delivery within 1 business days.

• Next-Day Delivery: Available for orders placed before 7pm.

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3. Shipping Fees

• Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

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4. International Shipping

• We ship to selected international locations. Shipping costs and estimated delivery times will vary.

• Customers are responsible for any customs duties, taxes, or import fees that may apply.

• No refunds will be given for items not received due to customs or non payed import fees. 

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5. Tracking Your Order

• Once your order has been shipped, you will receive a confirmation email with tracking information.

• Please allow [Insert Timeframe] for tracking updates to become available.

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6. Lost or Delayed Shipments

• If your order has not arrived within the expected timeframe, please contact us at ukcalipacks@outlook.com

• We are not responsible for delays caused by the shipping carrier, weather, or customs processing.

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7. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.

• If an order is returned due to incorrect or incomplete information, additional shipping charges may apply.

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8. Damaged or Missing Items

• If you receive a damaged package or missing items, please notify us within [Insert Timeframe] days of delivery.

• We may require photographic evidence to process claims for damaged goods.

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9. Contact Us For any shipping-related inquiries, please contact us at ukcalipacks@outlook.com

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